Jennifer
Workforce Challenge:
Jennifer worked as a Customer Service Representative with Allstate Insurance for 4 years. Jennifer survived a 4 month layoff. In July 2014, Jennifer visited the EDD Norwalk Office and spoke with a Customer Service Representative, who provided her with more information on job search services. In that same month, Jennifer enrolled at SELACO-WIB.
Workforce Solution:
Jennifer came to SELACO WIB in Cerritos in July 2014. She was assigned a case manager, attended job search workshops and “Steps to Economic and Personal Success.” She stated that she learned a lot from the Resume/Cover Letter workshop because it taught her that you cannot have one generic resume to fit all jobs. Jennifer attended Job Club on Fridays and kept working on her job search.
Outcome & Benefits:
In October 2014, Jennifer answered an ad for a Legal Clerk position with ARS Legal Documents in Whittier, CA. She landed a face-to-face interview. Shortly after, Jennifer received the call that she had been offered the job. Although she did not obtain the job that she originally applied for, Jennifer is thrilled that she has a job that is paying her a nice wage with benefits. When asked would she recommend SELACO-WIB to others, she said: “Definitely!” When asked what advice she would give to current and new customers, she said: “Don’t disregard jobs you don’t think you are qualified for. If you analyze the job advertisement too much, you will miss out on a great opportunity.” Jennifer further stated that this was the best thing she could have done, which was come to SELACO-WIB and take the job readiness workshops. She realized that she is not the only one job searching and that everyone has a story.
Congratulation, Jennifer!
